- Terms of Service (ToS): Welcome to Petals & Pastries! By accessing our website and/or making a purchase, you agree to abide by these terms and conditions. We promise to deliver delights, and in return, you agree not to attempt to ride our delivery vans like unicorns. Let’s keep things magical, shall we?
- Privacy Policy: Your privacy is as precious as a rare orchid. At Petals & Pastries, we’re committed to protecting your personal information like it’s the secret recipe for grandma’s famous pie. Rest assured, we won’t share your details with anyone… not even if they offer us tea and crumpets
- Shipping Policy: Our shipping elves work tirelessly to ensure your goodies arrive on time, but please bear with us if they take a moment to stop and smell the roses along the way. While we strive to provide support in the event of lost or stolen packages during transit, we regretfully cannot assume liability once proof of shipment has been provided. Rest assured, we will make every effort to assist you within our capabilities.
- Return and Refund Policy: We want you to be as happy as a corgi in a field of daisies with your Petals & Pastries purchase. If, for any reason, you’re not satisfied, please let us know within 14 days, and we’ll do our best to make it right. Just remember, no refunds for cupcakes that mysteriously disappear within seconds of delivery!
- Cancellation Policy: Changed your mind? No worries! You can cancel your order within 24 hours of placing it. However, once your order is in production, cancellations may incur a restocking fee of 10% of the purchase price. After all, we can’t un-whisk eggs or un-bloom flowers!
- Product Quality and Warranty Policy: Our products are crafted with love and care, just like a perfectly sculpted topiary. If you encounter any issues with your order, please let us know, and we’ll do our best to fix it faster than you can say “petunia parfait.” However, we can’t be held responsible for any sugar-induced dreams of flying unicorns.
- Payment Policy: Payment is as easy as pie (or should we say, pastry)! We accept all major credit cards and PayPal. Please note that payment is required at the time of ordering.
- Customer Support Policy: Have a question or need assistance? Our team is here to help, rain or shine! Reach out to us via email, live chat, or carrier pigeon (just kidding, we prefer emails). We promise to respond faster than you can say “petal-powered pastry party!”
- Security Policy: Your security is our top priority. We use industry-standard encryption and secure payment gateways to protect your information like a dragon guards its treasure.
- Legal Compliance: We promise to uphold the highest standards of ethical business practices because playing by the rules is just as important as playing with your food (though we encourage both)!
- Dispute Resolution Policy: In the unlikely event of a dispute, let’s resolve it like civilized beings over a cup of tea and a slice of cake. If that doesn’t work, we’ll turn to mediation or arbitration. Just remember, we’re firm believers that sprinkles can solve almost anything!
- Accessibility Policy: Everyone deserves a slice of happiness, which is why we’re committed to making our website accessible to all. If you encounter any accessibility barriers, please let us know, and we’ll do our best to remove them faster than you can say “blossoming brownie bonanza!”